Terms and Conditions
Terms and Conditions for booking holidays at Little Otchan Glamping can be found below. Please ensure you read them carefully.
Once a booking is confirmed, the hirer is responsible for the total cost of the holiday as shown on the invoice. We therefore strongly recommend that you take out holiday cancellation insurance with your insurance broker. In the event of severe weather Little Otchan Glamping reserves the right to reschedule a booking to another date of equivalent value and convenient with the hirer.
Terms and Conditions
To secure your booking a payment needs to be paid in full for Little Otchan Glamping per holiday is required.
In the event of cancellation
If the cancellation is more than six weeks before arrival and the balance has been paid then the total cost of the holiday will be refunded and a handling charge of £25, ONLY if the booking is able to be re-let. If the booking cannot be re-let the cost will be refunded less the deposit and a £25 handling charge Alternatively the cost of the holiday can be off-set against a holiday to be taken at a different date, subject to availability and a handling charge of £25, later in the year.
If the cancellation is less than six weeks before arrival and the balance has been paid then the cost will not be refunded unless the booking can be re-let and then 50% will be refunded, nor can it be offset against another date later in the year, nor can it be rolled over to the following year, except in exceptional circumstances and by arrangement with the owners.
Whilst every effort will be made to avoid them, booking errors made by Little Otchan Glamping will not in any circumstances be compensated for unless there is less than 6 weeks until the booking dates commence. If there is less than 6 weeks until the booking date commences Little Otchan Glamping liability will be limited to the return in full of any monies paid.
Whilst we will always endeavour to allocate specifically requested Glamping positions, we are unable to guarantee them.
Please remember you are staying in a woodland camping environment with live animals and other hazards. We are also located on a working farm and at times there will be noise and smell associated with this. Some of the camp equipment can be dangerous if misused. Little Otchan Glamping will not be responsible to you at all, whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include without limitation pure monetary loss, loss of profits, loss of business or revenue, depletion of goodwill, lost expectation, loss of savings, lost data and similar loss) however caused arising from or in connection with the use of the facilities including any computer virus.
We advise that any guests with limited mobility contact us prior to booking.
Little Otchan Glamping are not liable for refunds or expenses you incur in the event they are prevented from fulfilling your Booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majeure”). We recommend that you have adequate holiday insurance in place to cover this.
Number of Guests per Property
The maximum number of guests permitted in Little Otchan Glamping Accomodation must not exceed the number stated on the booking form. The proprietor reserves the right to decline accommodation and to order any unauthorised person off the premises.
Any damage or breakages which may occur must be paid for. Accidental damages or breakages of a minor nature will not normally be charged.
Any complaints must be made known to the proprietor immediately. No complaints will be entertained at the end of the hiring period or after the hirer has departed. Little Otchan Glamping is relieved from liability should the accommodation or other facilities be unavailable due to circumstances beyond our control.
No pets are allowed on site due to the site being located on a working farm.
Day visitors are welcome but must be arranged with the owners prior to the guests arriving and must have left the site by 10pm. Due to the goverments track and trace policy we will need the details of the guests so they can be contacted. The facilities are for the sole use of the residents.
Guests bringing their own bicycles should ensure they are locked, please bring locks with you. The proprietor cannot be held responsible for damage or theft to bicycles left on the property. Bicycles are NOT permitted within Accomodation.
Arrival and Departure
Bookings are from 3pm on the day of arrival to 10am on the day of departure.
Guests are asked to leave their accommodation clean and tidy when vacating. Guests are asked to give consideration to other residents and not to cause nuisance or annoyance. The owner reserves the right to gain access with prior notice for the purpose of maintenance and inspection if it is necessary.
ALL PROPERTIES ARE NON SMOKING
I have read the booking conditions and agree on behalf of all members of my party to abide by those conditions. I understand the balance must be paid at least 42 days before the holiday is due to start. I am over 18 years of age.